Contact us at office@elitegoldjewels.com, if you can't find the answer to your question.
The best way to figure out your ring size is to go to your local jewelry store and have the sizing done professionally.
If you're interested in rings with a thicker band width, please be advised that the ring may fit more snug on the finger and we recommend sizing up especially when stacking.
If you’re located outside of the US and are unsure about converting your ring size, please reach out to our team. We work with clients from all over the world, and have experience with guiding you to the closest approximation.
Please note this is only a guide, therefore we can't be responsible for incorrect ring size determination. Please contact us with any questions with regard to ring sizing at info@elitegoldjewels.com
Yes. Each order arrives in a custom EliteGold box, ready for gifting. We ship all of our fine jewelry pieces in our branded stylish packaging.
We make all of our pieces by hand in our studio. We do our best to turn orders around as quickly as possible.
Production times vary from piece to piece. Custom created jewelry pieces take 3-4 weeks, and wedding bands take 2-3 weeks.
We ship worldwide, except for russia and belarus.
Shipping usually takes from 8 to 14 business days.
We are not liable for any shipping delays, but we take full responsibility for the safety of your order during shipping.
All orders ship with tracking and insurance.
We will always do our best to accommodate your requests and we appreciate your understanding and patience.
We offer full 1 year warranty, which includes repair, polishing and any manufacturers defects in material or workmanship.
It does not cover neglect, abuse, or normal wear and tear.
To preserve our warranty, only EliteGold can resize, modify, repair or work on your item.
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